摘要
This paper is intended to integrate customer experience, the characteristics of internet and marketing theory to develop an experiential marketing framework under internet environment. This framework not only can provide total online customer experience, it also combines marketing resources effectively and obtain the higher marketing benefits. The new framework proposed here can achieve a more successful customer pleasurable experiences and increase customer satisfaction on the internet. Furthermore, we make the theories and applications of experience marketing will be more extensive and convenient for researches and businesses.
原文 | 英語 |
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主出版物標題 | Second International Conference on Innovative Computing, Information and Control, ICICIC 2007 |
DOIs | |
出版狀態 | 已發佈 - 2月 18 2008 |
對外發佈 | 是 |
事件 | 2nd International Conference on Innovative Computing, Information and Control, ICICIC 2007 - Kumamoto, 日本 持續時間: 9月 5 2007 → 9月 7 2007 |
會議
會議 | 2nd International Conference on Innovative Computing, Information and Control, ICICIC 2007 |
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國家/地區 | 日本 |
城市 | Kumamoto |
期間 | 9/5/07 → 9/7/07 |
ASJC Scopus subject areas
- 一般電腦科學
- 機械工業