@inproceedings{6ca795919620405a80860fe69ee4defa,
title = "Using mobile technology to improve healthcare service quality",
abstract = "Improving healthcare service quality for illness of treatment, illness prevention and patient service is difficult for most hospitals because the hospitals are lack adequate resources and labor. In order to provide better healthcare service quality for patients, mobile technology can be used to manage healthcare in a way that provides the optimal healthcare service for patients. Pursuing utilization of mobile technology for better patient service, Taipei Medical University Municipal W. F. Teaching Hospital has implemented a mobile healthcare service (m-HS) system to increase healthcare service quality. The m-HS system improves the quality of medical care as well as healthcare service. The m-HS is a multi-functional healthcare management agent, meets the mobile tendency of the present society. This study seeks to discuss the m- HS architecture and workflow processes. We believe the m-HS does have the potential to improve healthcare service quality. Finally, the conclusions and suggestions for the m-HS are given.",
keywords = "Health care, Mobile healthcare service, Mobile technology, Patient safety",
author = "Chao, {Chia Chen} and Jen, {Wen Yuan} and Li, {Yu Chuan} and Chi, {Y. P.} and Chen, {Chang I.} and Feng, {Chen Chjeh}",
year = "2005",
language = "English",
isbn = "1586035495",
series = "Studies in Health Technology and Informatics",
publisher = "IOS Press",
pages = "352--357",
booktitle = "Connecting Medical Informatics and Bio-Informatics - Proceedings of MIE 2005",
note = "19th International Congress of the European Federation for Medical Informatics, MIE 2005 ; Conference date: 28-08-2005 Through 01-09-2005",
}