Taiwan has been actively promoting interoperable electronic health records (EHRs) for years. Physicians provide continuity of care by using patients’ EHRs timely, and enhance the quality of care. In this study,we aim to explore the factors which affect clinic physicians’ satisfaction of using EHRs, and further probe the intention to use and the relationship between satisfaction and use intention. We adapted information systems success model and government support and external pressure to develop a structured questionnaire. Our object is 1343 clinic physicians who has participated the project of Ministry of Health and Welfare. Totally 1066 questionnaires (71.07% response rate) were collected. The result shows that enhance using the information system of EHRs not only through government support to influence satisfaction and use intention, but also through external pressure. Moreover, the relation between satisfaction and use intention is modulate by government support and external pressures.
|International Journal of Innovation Management
|Published - Jul 2019