大學社會創新組織間的中介溝通與信任建立機制分析

This research analyzes the building of trust in interorganizational cooperation via a case study on the on-going Humanity Innovation and Social Practice project in Taiwan, involving governmental agencies, universities, researchers, and practitioners in localities. The boundary spanner theory is adopted to elaborate how trust and
communication mechanism can be established when the symmetric relation of power inevitably exists among stakeholders. This study reveals that these cooperative parties have to constantly prove themselves trust-worthy and willing to trust others through practicing. To achieve this goal, boundary spanners of each
cooperative party play pivotal roles to facilitate continuous communication and mutual understanding between organizations. They share similar practical experiences and problem-oriented mindset which enable them to find solution together based on institutional responsibility and supportive mechanisms when facing challenges. This constructive kind of interaction benefits cooperation not only at individual level but also at organizational level and permits interorganizational cooperation to sustain.