大學同儕輔導義工角色認知與功能之研究

The purpose of this cross-sectional study was to understand how the current ‘Peer Counseling Program’ in colleges/universities in Taiwan is administered, with further investigation into how the role identity and function of these volunteer counselors is incorporated into the counseling system. Chief teachers or staff who managed the program in six public and private colleges/universities in the north of Taiwan were interviewed. Additional questionnaires were scheduled for 103 volunteer counselors participating in these schools on September 2002. In the ‘Peer Counseling Program’ at Student Counseling Centers in six colleges/universities, the volunteer selection, training, supervision, regulations, and evaluation has moved toward systematization. The duties of volunteer counselors in student counseling centers include the assistance of activities, propaganda, and editing of periodicals. In addition, peer counseling also stood out as an important mission for volunteers in most schools, except for the National Taipei Teachers College. The training of volunteers involved the promotion of professional helping skills and self-growth, as well as the administration of daily affairs. In participating, volunteer counselors also promoted their own physical and mental health. From the results of the factor analysis, the “role identity” of volunteer counselors could be classified into four areas of (1) “effective help of self and others”, (2) “evident identify', (3) “counseling bridge” and (4) “professional skills possession” while the “role function” could be classified in four areas of (1) “promotion of self-growth”, (2) “resource utilization”, (3) “helping others” and (4) “application of helping skills” Vohmteers identified as having the higher role function tend to consider themselves able to provide necessary help, have clear role identity, serve as a counseling bridge, and possess professional skills. On the other hand, it was found that volunteers with high role identity tended to be capable of promoting self-growth, utilizing resources in student counseling centers, helping others, and applying helping skills. No gender difference was found in the role identity and function of these volunteer counselors. Concisely, the results of this study demonstrated that volunteer counselors with higher role identify were also those who considered themselves in possession of a higher role function, and vice versa.