基於知識本體之語意搜尋代理人於CMMI知識管理系統之應用

In recent years, owing to the rapid development in Technology Industry, especially in the Software Industry, many enterprises have been gradually utilized the Capability Maturity
Model-Integration (CMMI) to promote the quality of the software and processes. Therefore, knowledge management is important to elevate competitiveness of enterprises. This thesis proposes a Web Service structure of project monitoring and control (PMC) to provide ready inferential results for the project manager before the project’s performance deviates significantly from the project plan. Besides, we use ontology to present domain knowledge and combine the concepts of knowledge management to construct the CMMI Knowledge Management System (CKMS). CKMS manages knowledge and retrievals significant knowledge by analyzing result records and data of CMMI PMC. And then we promote the efficiency of taking corrective actions, which makes the project manager correctly plan project and take effective corrective actions to make sure the feasibility of finishing the project.